Last updated: 1 January 2026
1. Who We Are
The Propannex Council (ELT Professionals Board) ("the Council", "we", "us", "our") is a professional membership body for English language teaching, based at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. We are committed to protecting your privacy and handling your personal data responsibly.
2. Information We Collect
We may collect the following types of personal data:
- Identity data: Name, professional title, country
- Contact data: Email address, phone number, postal address
- Membership data: Category, qualifications, CPD record, recognition status
- Transaction data: Subscription payments and event bookings
- Technical data: IP address, browser type, device information, cookies
- Communication data: Your correspondence with us
3. How We Use Your Data
We use your personal data for the following purposes:
- To administer membership and maintain your CPD record
- To process subscriptions, recognition applications and event bookings
- To provide the ELT Review, resource library and member webinars
- To operate special interest groups and the wider community
- To communicate important updates about the Council and your membership
- To improve our website, services and standards work
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: To provide the membership services you have signed up for
- Consent: For marketing communications (you can withdraw consent at any time)
- Legitimate interest: To improve our services and protect against fraud
- Legal obligation: To comply with applicable laws and regulations
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Payment processors (to handle subscriptions and bookings securely)
- Service providers who help us operate the Council
- Committee volunteers, only where needed to assess recognition applications
- Legal authorities when required by law
6. Data Retention
We retain your personal data for as long as you remain a member and for a reasonable period afterwards to meet legal and administrative requirements. Recognition records may be retained for verification purposes.
7. Your Rights
Under the UK GDPR, you have the right to access, rectify, erase, restrict or object to the processing of your data, to data portability, and to withdraw consent for marketing. To exercise any of these rights, contact us at [email protected].
8. Cookies
Our website uses cookies to improve your browsing experience. See our Cookies Policy for details and how to manage them.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact
For privacy-related enquiries, contact us at:
Email: [email protected]
Post: 27 Old Gloucester Street, London, WC1N 3AX